Exam Day User Guide - IBF

Login

  • Visit app.examroom.ai to log in to the candidate console. You can also go to examroom.ai and click Login in the top-right corner of the page.  

     
  • If you already have an account, please enter your credentials and click Login.   

     
  • After logging in, a 6-digit code is sent to your email. Enter the code in the Authentication code field and click Submit to access the console. 
    • If you haven’t received a code, click the “Security Verification Unavailable?” option available above the submit button (This step only applies if enabled by your exam sponsor). 

Take an Exam

  • On the Candidate Dashboard, under the Upcoming Exams section, click Start Exam.   

     
    Note: The start exam button will be enabled only 15 minutes before the scheduled time.
  • Review the Acknowledgement and click Okay to proceed.   

     
  • After acknowledgement, the Examination Rules appear. Review and click Next to proceed.   

     
  • Read the Special Instructions if provided and click Next to continue.


     
  • Review the Terms and Conditions. After reading, select the checkbox to agree to the Terms and Conditions. Then, click Start Exam to begin.
       
     

System Check

  • After clicking Start Exam, the system automatically checks your device readiness by verifying your hardware, software, browser, and network configurations.   

     
  • Click the View icon next to the Hardware Configuration heading. The system displays the camera and audio status. You may follow the on-screen instructions to verify these configurations.   

     
  • Click the View icon next to the Network Configuration heading to view the audio and video bitrate levels.   

     
  • Now, in the control panel, select the checkbox and click I Agree to provide consent for recording and AI/ML proctoring.   

Onboarding

  • By clicking I agree, a pop-up appears for the screen share. Select the entire screen option, click the small image in the center of the screen, and click Share.   

     
  • The status in the control panel shows waiting for the onboarding agent, and once OBA is connected, you will be able to see them in the control panel.   

     
  • Now, as the OBA begins your ID verification process, a consent message will be displayed in the control panel to provide consent for the face verification.
  • Select the checkbox and click I agree to provide consent for your face verification.   

     
  • As directed by the OBA, look directly into the camera while a photo of your face is taken.   

     
  • A consent message will be displayed in the control panel to provide consent for the ID verification. 
  • Select the checkbox and click I agree to provide consent for verifying your ID.   

     
  • Your ID verification has started. Hold your photo ID in front of the camera and wait until the OBA verifies it.   

       
  • Now, to begin the process of Room Scan, the OBA triggers a QR Code display on your screen for you to scan and open the app on your phone, and place your phone as suggested by the OBA so they can see your entire testing area, including your computer.   

     
  • Next, select the checkbox and click "I agree” to provide consent for a room scan.   

     
  • Follow the room scan procedure as directed by the onboarding agent.   

     
  • Once the face, ID, voice, palm, signature, and room scan verifications are completed, you will be transferred to a proctor.
  • As the OBA initiates the transfer process, you will be provided with exam rules to go through. Click Next after reading the exam rules to go to the exam instructions.   

     
  • Read through any Special Instructions if provided and click Next to start your exam.   

Proctoring

  • After you are connected to the proctor, the test console screen appears. When the test login screen appears, wait for the proctor to share the test login details, enter the provided credentials, and click Login to proceed with the exam.
    • You can contact the proctor using the chat at any point during the exam. Click the Arrow icon to open the control panel. 

       
    • Click on the chat bar at the bottom of the control panel to open the chat box and drop a message to the proctor if any assistance is required. 

       
    • You will also be notified if the proctor drops a message to you. 

       
    • Click to open the chat box and send a message to the proctor. Enter the credentials provided and click Login to continue with the exam. The chat feature remains available throughout your exam session. 

       
  • Answer the displayed questions, use the question navigation buttons (Next and Back) to move between questions, and you may select Review to review the question. 
    Note:
    • You are permitted a 15 – minute break between your 2-hour exam sessions.
    • If you do not take your break, you can continue to the next exam session.
    • If you choose to take a break, please notify your proctor, and if not, you may get logged out of FastTest and ExamRoom.AI. 

       
  • After completing all of your questions, a pop-up will appear to notify you that you have reached the end of the test. Click Okay.
    • Make sure to answer all questions before submitting.
    • You may use the question navigation buttons (Next and Back) to move between questions, and you may select Review to review the question before submitting. 

       
  • After you have finished your exam, click the “I am Done” button at the bottom. A pop-up will notify you that the test will end immediately upon submission. Click Yes to submit your exam answers. 

       
  • A confirmation screen will appear notifying you that your exam has been completed.
  • Open the drop-down menu provided at the top,
    • You can view the remaining proctoring time displayed in the center.
    • Select the Information icon to view exam details.
    • Select the Hand icon to raise your hand and contact the proctor during the exam.
    • Check the Wi-Fi icon to view your network connectivity status.
    • Click Finish Test to end the proctoring session. 

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